Is the customer always right? Are all customers created equal? New book tells readers, no. With customer centricity, companies focus only on good customers.
Arguments are really a war of words. People battle by withholding, distorting or retorting information. New book guides readers in winning any argument.
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Renee Shelton -
Renee Shelton is a classically trained culinarian frequently writing about baking, healthy cooking, fishing & sewing.